RETURN POLICY
Your satisfaction is guaranteed. We test our products before we begin offering them for sale. We also inspect merchandise before we ship any orders. Merchandise can be returned for an exchange as long as a return request is submitted within 30 days from the date you receive your merchandise. If the merchandise has never been opened or used, it can be returned for a refund or store credit as long as a return request is submitted within 30 days from the date you receive it. A 15% RESTOCKING FEE WILL APPLY TO ALL RETURNS. RETURN SHIPPING IS THE RESPONSIBILITY OF THE CUSTOMER. Defective items can be returned for exchange within 30 days from the day you receive the merchandise. The 30-day return limit does not apply to items which carry a lifetime warranty; as they are fully covered indefinitely.
Exchanges
Merchandise can be exchanged for the same item or something else as long as a return request is submitted within 30 days from the date you receive your merchandise. No exchanges will be made after this 30-day period. If you are exchanging for item(s) of lesser value, a refund in the amount of the difference will be issued. If you are exchanging for item(s) of greater value, we will contact you to arrange for the additional payment. Any shipping charges are not refundable.
Refunds
Merchandise can be returned for a refund or store credit as long as (1) a return request is submitted within 30 days from the date you receive your merchandise and (2) the item shows no sign of use. No refunds will be issued if a return request is not submitted within the 30-day period. A 15% restocking fee will be charged for returns. Please note, we may choose to refund the full amount of the returned merchandise if we determined that to be appropriate. Please contact us if there are any unusual circumstances. All parts must be returned in the original packaging in order to receive any refund. Any shipping charges are not refundable.
Refunds are issued in the same form of payment used for purchase usually within 3 business days after we receive your returned merchandise at our facility.